FAQ

What is a 100% natural product?

A natural cosmetic product is formulated with 100% natural ingredients, without chemical processing or petrochemical derivatives. A natural ingredient comes directly from nature : it can be plants, minerals, or even water. It has only undergone a gentle physical transformation (such as cold pressing, grinding, or distillation), without chemical solvents and without altering its molecular structure . Understand the difference between natural and naturally derived cosmetics with our detailed article.

Where are the products manufactured?

All Ernest Ernest products are made in France, in our workshop in Marseille.

Our approach doesn't stop at the "Made in France" label. We adhere to a strict and transparent formulation charter, which guarantees the quality and safety of our cosmetics.

Each raw material is selected with exacting standards, prioritizing as much as possible a local, responsible and organic supply.

Thus, Ernest Ernest embodies a demanding French manufacturing process, based on rigor and trust.

Are the products organic?

We offer cosmetic products
High-quality, natural ingredients. They are not specifically certified organic; however, we prioritize the use of organic ingredients. These ingredients are easily identifiable in the ingredient lists displayed on the products and on each product page of our website. They are marked with a small asterisk, and the phrase "organic ingredients" is indicated.

On average our products contain more than 97% organic ingredients.

Have your products been tested on animals?

Animal testing has been prohibited for cosmetic products in the European Union since September 2004 and for cosmetic ingredients since March 2009. Our products are therefore never tested on animals, as required by European regulations.

What is the shelf life of the products?

Our products can be stored for 12 months after opening. There is no expiration date. It contains no preservatives, except for the vitamin E naturally present in vegetable oils. Its formula is water-free, so there is no risk of bacterial or microorganism growth because the formula is naturally preserved.

Can the products be used during pregnancy?

Our products contain essential oils. Even though the amount used daily is very small, every pregnancy is unique, and it is best to consult your doctor or dermatologist if you have any doubts about your specific situation.

How should I store the products?

We recommend storing them in a cool, dry place, away from direct or indirect light and extreme temperatures. It is important to close the product tightly after each use to prevent exposure to air, which could cause oxidation.

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